Need Help?
What can I do if a video is pausing, stuttering, or choppy when I try to stream it?
Try turning off HD mode by clicking the “HD” icon at the bottom of the player (the HD icon will turn gray when HD is off). With HD turned off, the Vimeo On Demand player will dynamically serve the video at the best resolution your connection speed can handle at any given time. This should improve playback performance.
If this doesn’t make playback smoother, make sure you have the latest version of Flash running on your computer.
If you’ve tried the above steps and you’re still having trouble, please test your Internet connection by going to this page and clicking Test Download Speed.