Refund and return policies

Last updated: May 2026


Physical Products — Books

Books and physical items purchased through this site are fulfilled via Amazon.com. Returns are subject to Amazon’s standard return policy — items may be returned within 30 days of receipt of shipment. Please initiate returns directly through your Amazon account.


Digital Products — eBooks and Audiobooks

Digital products including eBooks and audiobooks are non-refundable once delivered. If you experience a technical issue with a digital purchase, please contact us using the form below and we will do our best to resolve it.


Film Streaming — Amazon Prime Video

The Unruly Mystic film series is available to stream on Amazon Prime Video. Streaming purchases and rentals are handled directly by Amazon and are subject to their terms and conditions. We are unable to process refunds for Amazon streaming transactions.


Screening Licenses

Community and theatrical screening licenses are non-refundable once the film file or access credentials have been delivered. If you have questions about your license prior to purchase, please contact us before completing your order.


Amazon Affiliate Disclosure

John Muir, The Unruly Mystic is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. As an Amazon Associate we earn from qualifying purchases.


Questions

For questions related to refunds, returns, or orders, please use the contact form below or reach Michael directly at 303-641-7228.